Privacy Policy
Last updated: June 13, 2026
Introduction
Maple Intake & Co. ("we", "us", or "our") provides a client intake and workflow management platform for legal, immigration, and professional service providers. This Privacy Policy explains how we collect, use, and protect information when you use our services. By using Maple Intake, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information:
- Name and contact details
- Email address
- Account information (firm name, role, login credentials)
- Client-submitted data, including form responses and uploaded documents
- Usage data such as log data, IP address, browser type, and device information
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Manage user accounts and authentication
- Facilitate client intake and review workflows
- Communicate with users about updates, support, and billing
- Ensure the security and integrity of our platform
Data Sharing
We do not sell personal data. We may share information with:
- Trusted service providers that help us operate the platform (e.g., hosting infrastructure, email delivery, and payment processors such as PayPal)
- Authorities or third parties when required by law or to protect our legal rights
Data Security
We implement reasonable technical and organizational measures to protect your data, including role-based access controls, encrypted connections, and a secure client portal. While we strive to safeguard your information, no method of transmission or storage is completely secure.
Data Retention
We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your data, subject to applicable legal and contractual obligations.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
To exercise these rights, please contact us using the details below.
Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings, though disabling them may affect functionality.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@mapleintake.com.